The easy way to hire a car...

while Saving Valuable Holiday Time

FAQ

Renting a vehicle with SMART RENTALS means that you are not dealing with a computer. You are always in contact with one of our employees, who will discuss with you all rental possibilities. Feel free to contact us for any questions you have prior to making a secure booking.

Q. Driver’s Licence – Cars?

A. If you come from a EUROPEAN UNION COUNTRY, USA, CANADA, AUSTRALIA, your local full driving license is enough to drive a car. Also valid: Russia, Switzerland, Norway, Denmark and Lichtenstein, as long as the driving license is written in latin letters.

In case you come from an other country, you need an INTERNATIONAL DRIVING LICENSE. In any case, it must be a valid license held for at least one year, and you have to have the minimum age.

Q. Driver’s Licence – Scooter / Motorbike?

A. To drive a 50 cc Scooter you need a scooter or motorbike driving license (AM, A1, A2, A). In case you come from a NON EC country you need without exception a scooter or motorbike driving license. For all Scooters / Motorbikes more than 50 cc you need a full motorbike driving license either Category A1 (up to 125 cc) or A (more than 125 cc).

In any case, it must be a valid license held for at least one year, and you have to have the minimum age. To drive a 2-wheel vehicle we advise having very good experience in driving.

Q. Driver’s Age – Cars?

A.
a. For A, B categories at least 23 years
b. For all other categories 25 years
c. For insurance reasons driver’s age is limited up to the age of 70 years.

Q. Driver’s Age – Scooter/Motorbike?

A.
a. For scooters up to 50 cc at least 21 years
b. For scooters up to 125 cc at least 23 years
c. For scooters up to 200 cc at least 25 years
d. For insurance reasons driver’s age is limited up to the age of 70 years.

Q. Extra insurance for tires and underside is mandatorily charged?

A. As a customer-oriented service company we understand the needs of our customers and offer a safe all – round service. The convincing price-performance ratio allows you a worry-free vacation! We make it simple and save for you to rent the car without having anything to pay in case of bad luck.

Q. Taking the vehicle outside Zakynthos?

A. It is not allowed for any SMART RENTALS vehicle to leave the island.

Q. Petrol?

A. All our vehicles use Unleaded 95 petrol. There are more than enough Petrol stations all over the island. We expect the vehicle back with the same petrol as it was upon delivery. Fuel consumed during the rental period is paid by the renter.

Q. Airport delivery?

A. A representative of our company will expect you in the arrival’s hall at the scheduled time of your arrival, holding a board with SMART RENTAL and your name on it. Please look for him and have your mobile phone open, in case we need to contact you.

Please take the time to contact with us at 0030 26950 53100 or [email protected] and inform of your delay. This way you insure the right delivery time. This service is free of charge 7 days a week from 08.00 am to 09.00 pm.

Delivery / collection outside these hours are subject to an additional charge of 20 € extra.

++ NO DELIVERY SERVICE AT AGIOS NICOLAOS PORT OR SKINARI

Q. Do I have a good insurance with Smart Rentals?

A. There is no doubt about it. The Car prices already include a Collision Damage Waiver, and Theft Insurance, with NO EXCESS AT ALL, in case of an accident or theft. An extra insurance with 2, – /day against Tires- undercarriage-, glass- and mirror damages is automatically included in the price. Also included, a personal accident insurance for driver and passengers (PAI).

The motorbike price list includes a C.D.W. (collision damage waiver). An extra insurance with 3, – /day to reduce the own risk – excess to a small amount is already included in the price. The own risk is depending on the bike category.

All insurance conditions are clear declared in our confirmation and on the rental agreement.

So, leave any trouble to us and you just enjoy your holiday.

Q. Rental period?

A. One day ~ 24 hours. Every hour in excess (three at the most) is charged additionally to the daily rate. For over three hours excess, the renter is charged with all additional daily rates.

Q. Car category?

A. We always try to fulfill your wishes for a specific car type. However, that is not always possible. In any case we assure a similar type of the confirmed category.

Q. Extra costs or deposit?

A. There are no hidden extra costs to surprise you. Prices including the best insurance package and all extra costs are clear and fair declared.

SMART RENTALS reserves the right to withhold a guarantee in form of a credit card or Euros in cash, which will be returned to the renter, after expiring of the rental period.

Q. Methods of payment?

A. Payment takes place at delivery. We accept € CASH, MASTER CARD and VISA without any extra charge.

Q. Traffic law in Greece?

A. The same as in any EUROPEAN COMMUNITY COUNTRY.