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Terms and Conditions

1. General Rental Terms & Conditions

The vehicle is delivered to the renter in good overall condition and without apparent defects. Any complaints as to its condition must be made to SMART RENTALS immediately upon delivery. The renter agrees to return it with all accessories and in the same condition at the location, time and date designated in that Agreement, otherwise renter will be responsible to compensate SMART RENTALS in addition to the normal rental charge.

SMART RENTALS reserves the right to take back the vehicle at any time without demand at renter’s expense, if the vehicle is used in violation of this agreement. The renter is expected to keep an eye on the vehicle’s mechanical condition, oil, water, tires, etc. and contact SMART RENTALS immediately in case of any incident. Any repair of the vehicle by renter himself or any other party is not allowed. Vehicle must not be used:
a. To drive on non asphalted roads
b. To carry persons or property for hire.
c. To tow any vehicle, trailer or other object.
d. In a race, test or Rally contest, off road or on beach
e. For subleasing by renter to any other party.
f. While renter or any other authorized driver is under influence of alcohol, medication, drug, barbiturates etc.
g. In contravention of any customs, traffic or other regulations.
h. By any other person not authorized by SMART RENTALS.
i. To transfer or carry heavy luggage, inflammable materials, bad smelling goods, narcotics, animals,etc.
j. To be transferred on Ferryboats, leaving the island Zakynthos without a written authorization of SMART RENTALS (that would cause the waiver of any extra insurance provided by SMART RENTALS and all the transfer costs back to Zakynthos would be carried by the renter). It is allowed to visit the Island Kefalonia, only with a written approval from SMART RENTALS (see below: leaving the Island Zakynthos)

The CANCELLATION of your booking is free of charge as long as we get informed about it before delivery. A cancellation upon delivery from renters side will be charged with the full rental rate. In case the booking has to be cancelled upon delivery because renter does not refill the requested rental conditions or can not provide the requested documents, the full rental charge will be charged.

The rental contract issued on renters name must be carried by the renter at all times while driving the vehicle.

It is strictly forbidden for driver and passengers to sit in the car unclothed.

SMART RENTALS reserves the right to refuse to rent out a vehicle to a person who is considered unfit to drive or does not meet driving requirements.

2. Insurances

SMART RENTALS provides a full insurance coverage with no excess in case of damage caused by accident or lost to the car, including tires, underside, glass and mirrors, only when the car is driven by the renter/drivers indicated on the rental agreement, and none else, in accordance with an automobile third party liability insurance policy.

A full insurance without excess for drivers older than 70 years is not available.

The rental price includes the legally required liability insurance. (with a coverage of Euro 1.200.000,-). Also included in the rental charge is a PAI (personal accident insurance for driver and passengers)

Luggage insurance is not available and renter is responsible for any loss of property belonging to the passengers.

The insurance does not cover damages caused by:
a. violation of the Greek Traffic Law, e.g. passing a red traffic light or stop sign
b. negligence
c. driving on unpaved or freshly paved roads or on the beach
d. misfuelling
e. does not cover more than 1 damage caused by accident per rental

Not insured are:
a. any damage or soiling to the interior of the car (incl. Multi media system, USB/12V plugs)
b. lost or broken car keys, damaged, lost or heavy soiled child seats
c. damage to the clutch caused by drivers negligence
d. and generally any kind of vandalism or negligence inside or outside our vehicles

In case of an accident, any damage to the car, technical problem or any other incident (fire, theft etc.) renter is responsible to follow immediately the insurance procedures at set:
Contact SMART RENTALS immediately (phone +30 6978146224 or +30 26950 33346 = 24h service)
a. Take and send pictures
b. Do not leave the scene, follow the given instruction
c. Obtain names and addresses of eyewitnesses
d. Do not acknowledge third party claims
e. Complete and sign an accident report

Any damages or technical incidents happened to the car that are not reported during the rental period but at the end of the rental period / drop off are not covered by the insurance. In case of violation of these terms the renter is fully responsible for all resulting costs, and will be charged for all deficits the company SMART RENTALS may have because of this.

The renter is obliged to keep to the road traffic regulations valid in Greece. Carrying safety belts applies itself to his own responsibility. Every expense which appears from disregard of the road traffic regulations goes to weights of the renter.

3. Taking the vehicle outside Zakynthos

This applies only to customers who want to visit Kefalonia island by car. The renter must have a written authorization to transfer the car outside of Zakynthos Island and to accept the terms and conditions regarding of this, from the company.

Taking our vehicle to Kefalonia Island has to be pre announced to rental company. There are no extra costs to visit Kefalonia with our vehicle. (exceptions: category A1 & Suzuki Jimny Jeep 4×4  cars are not allowed to leave the Island Zakynthos)

Renter still has a full insurance cover in case of damage caused by accident or total loss of the car on Kefalonia.

In case of accident or technical problem following conditions apply: SMART RENTALS will take care of the returning of the car to Zakynthos, but cannot offer a replacement of any other vehicle on Kefalonia. In any case it is the renter’s responsibility to return to Zakynthos on his own costs to receive a replacement vehicle from SMART RENTALS at our office at Zakynthos Airport. Return / drop off location of rental car can only be on Zakynthos.

It is not allowed to ship our vehicle to the main land (Peloponnese), any other Island or cross the Greek border.

4. Payment – Deposit

The renter pays at delivery the full rental charge to SMART RENTALS in advance at delivery.
The rental charge includes charge, local taxes and extra costs, which are noticed on the contract. Payment takes place upon delivery. We accept € CASH and all major credit / debit / pre paid cards without any extra charge. Not accepted are: someone else’s card, cheques, any virtual payment method (e.g. Google Pay, Apple Pay, etc.).

In case of any damage in violation of these terms, the renter is fully responsible for all costs, and will be charged for all deficits the company SMART RENTALS may have because of this. Any insurance will be invalid.

SMART RENTALS reserves the right to withhold a guarantee in form of a credit card (Euro cash or debit card only on request) which will be returned to the renter, after expiring of the rental period.

The amount for the guarantee is depending on the car category and will be announced before final booking confirmation.

For 7 seater Minibus cars, automatic transmission cars and short term bookings less than 7 days your reservation must be guaranteed with a pre payment from your side

5. Documents

When picking up your rental vehicle, please provide your valid driver’s license and either ID or passport. Only original documents will be accepted.
Digital documents, e.g. on cell phones, copies or loss certificates are not accepted. The vehicle will not be handed over in this case.

5. Miscellaneous

The renter or his representative acknowledges that he acquires no rights other than state in this agreement.

All “Terms and Conditions” are explicitly written in our company’s car rental agreement. We reserve the right to change the above “Terms and Conditions” without notice.

By booking online and signing the rental agreement renter accepts and confirms these conditions, which he did read and understand in english language.

All additional authorized drivers are jointly and severally liable with the renter under this agreement.
This agreement nullifies any other written or verbal agreement between SMART RENTALS and renter.
Any and all disputes which may arise between SMART RENTALS and renter will be settled before the competent courts of Greece.


Covid-19 Notification

To ensure the health and well-being of our customers all prescribed hygiene protection measures have been implemented. Our vehicles are thoroughly cleaned and disinfected both, inside and outside, before we hand them over to you. Our Team members have been trained to fulfil all health and hygiene requirements.